![]() As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them.Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state. My name is Aura and I'll be assisting you with your malware issue. I hope you could help me solve this problem. I read it would be then situated in the 'Temp' folder which isn't in my case, it's situated in the System32 folder. I think there is still some malware disguised in the 'svchost.exe' file. The greatest issue opening Google Chrome is still the 'svchost.exe' which gets blocked by Malware. Is this some one-time problem or will it reoccur in the future? Also all my Word/Excel/Powerpoint files are converted to ENC-files. I think Malwarebytes has already removed the greatest part, but I still find some random russian files or links on my computer which weren't detected by Malware nor Bullguard (my antivirus). Google Chrome in particular was kind of hacked and still has some issues while opening, like russian pop-ups coming on screen. There was a 'hijack' file, 'Chromium', 'Smart application controller' and some other malware which I luckily could remove (think so) with malwarebytes. I downloaded a mallicous file which installed several things on my computer in Russian language.
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